Privacy Policy

Last Updated: 31 August 2026

At Drift Bangladesh, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

Full name
Phone number
Email address
Delivery address
Billing information, where applicable
Order details
Payment status or transaction information
Customer support communications
Information you voluntarily provide to us

We do not intentionally request information that is unnecessary to complete your order or provide our services.

2. Payment Information

Where third-party payment providers are used, payment processing may be handled directly by the relevant payment service provider.

We may receive information such as payment status, transaction reference, or confirmation necessary to process your order.

We do not intentionally store complete card numbers, PINs, passwords, or other sensitive payment credentials on our own systems.

3. How We Use Your Information

We may use your information to:

Process and confirm orders
Deliver products
Contact you regarding your order
Provide customer support
Provide technical support
Process returns, refunds, or warranty claims
Verify transactions
Prevent fraud or misuse
Improve our website and services
Send promotional communications where permitted and appropriate
Maintain business and transaction records
Comply with applicable legal or regulatory requirements
4. Delivery Partners and Service Providers

To complete your order, we may need to provide relevant customer information to third-party service providers such as:

Courier and delivery companies
Payment service providers
Website/hosting providers
Customer support providers
Analytics and technology providers

Only information reasonably necessary for the relevant service should be shared.

5. Marketing and Analytics

Our website may use technologies such as cookies, analytics tools, advertising pixels, or similar technologies to understand website usage and improve our marketing.

These technologies may collect information such as:

Pages visited
General browsing activity
Device or browser information
Referring website
Interaction with advertisements

Where applicable, third-party platforms may process such information according to their own privacy policies and settings.

6. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand website traffic
Improve user experience
Measure advertising performance

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain customer information for as long as reasonably necessary for:

Order processing
Customer service
Warranty and return management
Accounting and business records
Fraud prevention
Legal or regulatory requirements
Resolving disputes

When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.

9. Your Information and Your Choices

Depending on applicable law and the nature of the information, you may contact us to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Ask questions about how your information is used
Opt out of certain promotional communications

Some information may need to be retained where we are legally required or reasonably entitled to keep it.

10. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

Drift Bangladesh is not responsible for the privacy practices, security, or content of third-party websites.

Customers should review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.

The updated version will be published on our website with a revised “Last Updated” date.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact:

Drift Bangladesh
Website: www.driftbangladesh.bd
Phone / WhatsApp: 01410816719